Refund Policy

Deep Dive AI Readiness Audit

Refund Eligibility

You are eligible for a full refund if:

• You request the refund within 30 days of your purchase date
• The report delivered did not meet the promised deliverables
• You experienced technical issues that prevented you from accessing or completing your audit
• You are not satisfied with the quality or accuracy of the analysis

How to Request a Refund

1. Contact our support team: Email support@zeroslide.co with your refund request
2. Include your details: Provide your email address and session ID (found in your confirmation email)
3. Brief feedback (optional): Let us know what we could improve. Your feedback helps us enhance our service for future customers.

Refund Processing

Once your refund request is approved:

• Refunds are processed within 1-2 business days
• The refund will be issued to your original payment method
• Please allow 5-7 business days for the refund to appear in your account (depending on your bank or credit card provider)
• You will receive a confirmation email once the refund has been processed

After Refund

Once a refund is issued:

• Your access to the Deep Dive audit report will be revoked
• You will no longer have access to the audit data or analysis
• Any downloaded or saved copies should be deleted per our Terms of Service

Free Audit Tier

Our free AI Readiness Audit is provided at no cost and is not eligible for refunds. There is no purchase required to access the free tier.

Questions?

If you have any questions about our refund policy or need assistance, please contact us:

• Email: support@zeroslide.co
• Website: zeroslide.co/contact